Our Experience Passed On To You We have been providing streaming services since 2003, and in that time we've worked with hundreds of people in an endless number of scenarios. It's safe to say that in that time we've learnt a thing or two. We are dedicated to offering the highest level of support working closely with you at every step of the way. This is why we maintain an up to date and informative knowledge base, for you. Our Information section, FAQ pages and Blog contain much of this. But if you can't find the answer to your question just give one of our specialists a call and they will be able to help you.

FAQ: Bandwidth Usage

On Demand Streaming

The amount of bandwidth that you use will depend upon:

a) How many streaming visitors you get to your site.
b) How many streams you have on your site.
c) How many visitors play these streams.
d) What bandwidth levels users connect at (modem / broadband)

Obviously music and entertainment sites with frequently updated audio and video content attract people who are likely to want to play media clips, whereas websites catering for specialised interests groups will not be as demanding on bandwidth usage.

Due to this we have a range of different pricing models for you to choose between and if necessary change between on a monthly basis. We suggest that you sign up for a standard package, and analyse your statistics for three months to gauge your exact requirements, then change the account if necessary.

NEW! - an exciting new Codec is now available called H.264 that delivers amazing quality for less bandwidth than other options. To see what we mean click here. To learn how you could use this option send an enquiry or call us on 01386 791888.

Live Event Streaming

The amount of data transfer used for live events will depend on how many concurrent users tune in to the live stream. The table below shows the bandwidth used at different stream rates per user tuning in to the stream for one hour - these are maximum theoretical levels (it is unlikely that a modem on a phone line would sustain maximum throughput for an hour, and broadband connections such as ADSL and cable modem rarely sustain above 300 kbps).

Data Transfer Used
Modem (56 Kbps) 24 MB
ISDN (64 Kbps) 27.5 MB
ADSL (300 Kbps) 129 MB

To work out the total data transfer used for a live stream, multiply the above numbers by the number of users tuning in to the live stream.

To find the total amount of transfer in GB divide by 1024.

If you need more explanation use our enquiry form or call us on 01386 791888.

Alternatively try the PlanetStream blog.